A Message to Our Customers About Shipping & the Holiday Season

Shipping from Hawaii has always come with its own unique challenges, but recent USPS shipping rate changes have made things even more difficult for small businesses like ours.

We've seen an increase in shipping costs from Hawaii, while the most affordable shipping option is now USPS Ground Advantage, which travels by boat rather than by air. While this option helps keep shipping costs more affordable, it also means significantly longer delivery times. Faster shipping options are still available, but at considerably higher rates.

This puts small Hawaii businesses in a difficult position: shipping costs more, and getting products to our customers takes longer.

As a small, locally owned business in Hawaii, these changes have a real impact on both our business and our customers. We do our very best to manage shipping costs, get your orders packed, and send them on their way as quickly as possible. However, once a package leaves our hands, transit times are largely outside of our control.

We're asking for a little patience, understanding, and continued support.

When you order from us, you're supporting a small business operating thousands of miles from the mainland. You're supporting our team, our work, and everything that goes into bringing a little piece of Hawaii to your doorstep. We truly appreciate every order and never take your support for granted.

Shopping Locally? Skip Shipping Altogether!

For our customers on Oʻahu and Hawaiʻi Island, we now offer FREE local order pickup at two convenient locations!

You can shop our full collection of Hawaiʻi-made sea salts, Kona Pure Deep Ocean Electrolytes, Deep Ocean Magnesium, and gifts online, then select your preferred pickup location at checkout.

  • Honolulu: Nā Lama Kukui, Iwilei

  • Kona: Kona Salt Farm, Keāhole Point

No shipping fees. No waiting for delivery. Just the products you love, ready for local pickup!

LEARN MORE ABOUT LOCAL PICKUP & HOW IT WORKS

Holiday Shopping: Please Order by November 30!

We want to be part of your holiday gift-giving this year! Whether you're shopping for family, friends, or a little something special for yourself, we'd love for our products to find their way under your Christmas tree.

Because of the increased shipping costs and longer transit times from Hawaii, we strongly encourage you to place your holiday orders by November 30 to help ensure delivery before Christmas.

Please keep in mind that shipping timelines are estimates and can vary, particularly during the busy holiday season. Ordering early gives your package the best chance of arriving on time.

If you're shopping locally on Oʻahu or Hawaiʻi Island, remember that you can also take advantage of our FREE local pickup option!

Mahalo for Supporting Small Business

We know there are plenty of places to shop, and we are genuinely grateful when you choose to shop with us. Running a small business in Hawaii isn't always easy, especially when it comes to getting our products to customers across the ocean. But it is something we are incredibly proud of.

Your purchases help keep our business going, support our local team, and allow us to continue doing what we love.

Thank you for your patience, your understanding, and most importantly, your continued support. We truly need and appreciate your business, especially during the holiday season. We hope you'll continue to choose us this holiday season and throughout the year.

Sending a little aloha from Hawaii to you and yours.

Mahalo,

The Kona Sea Salt Team