Returns & Cancellations

Our Hawaiian Islands Trading Company Promise
We take great pride in the quality of our products. If you are not satisfied or there was a problem with any of our products, please notify us within 30 days of receiving your order by calling 808-333-8211. We will assist with a prompt refund, credit or exchange of any purchases made from our site. Our mailing address is 2005 Kalia Road, Honolulu, HI 96815.

Most orders are shipped same day or within 8 hours of order placement. Please call 808-333-8211 as soon as possible if you wish to cancel your order. We will do our best to accommodate any cancellation requests that have not yet been processed or shipped.