Ordering and Shipping
You can place an order with the Hawaiian Islands Trading Company either online, by phone or by email. We accept major credit cards; Visa, Mastercard and American Express.
We utilize encryption/security software to safeguard the confidentiality and security of information transmitted to us electronically. However if you prefer to place your order over the phone, please call us at 1-808-333-8211.
Shipping & Processing Charges
Our shipping and processing charges are intended to compensate our company for the cost of processing your order, handling and packing the products you purchase and delivering them to you and. The charges are based on the merchandise total charge for each delivery address. All our shipments originate from Hawaii.
Our online shopping cart will automatically calculate the weight of your package based on the items you have selected and will be displayed on the order form before you place your order. Shipping and handling costs are not refundable.
Most domestic orders are shipped via USPS Priority Mail and take about 3-5 business days for delivery from the time the order was placed.
Order received by 2:30 p.m. HST usually ship the same day. Orders placed after 2:30 p.m., on weekends or on national holidays ship the next business day after your order is placed.
International and Large Orders
For International or large orders, please contact us directly at 808-333-8211. Quotes will be provided on a case-by-case basis.